What is Lazola.in?
Lazola.in is your one-stop online destination for high-quality, trendy, and affordable imitation jewellery. We offer a wide variety of designs to suit every occasion—from daily wear to festive and bridal collections.
Is the jewellery on Lazola.in made of real gold or silver?
No, our products are imitation or artificial jewellery, crafted with premium metals, stones, and plating to offer a luxurious look at an affordable price.
How can I place an order?
Simply browse our collection, click on your favorite product, select the quantity, and click “Add to Cart.” Then, proceed to checkout to complete your order using your preferred payment method.
What payment methods do you accept?
We accept UPI, debit/credit cards, net banking, and Cash on Delivery (COD) on select orders and locations.
How do I track my order?
Once your order is shipped, you will receive an SMS/email with a tracking link.
How long does delivery take?
We usually deliver within 5–7 business days depending on your location. Remote areas may take slightly longer.
Do you charge for shipping?
Shipping is free on all prepaid orders. For COD, cod fees applicable.
What is your return and exchange policy?
We offer easy exchanges within 3 days of delivery if the item is damaged, defective, or incorrect. For hygiene reasons, we do not accept returns on used or worn jewellery.
How do I return a product?
To initiate a return, contact our support via email or WhatsApp with your order number and reason for return. Our team will guide you through the process.
Do your products cause skin allergies?
Our jewellery is skin-friendly and made with nickel-free and lead-free materials. However, if you have very sensitive skin, we recommend testing it for a short duration.
Can I gift Lazola jewellery to someone else?
Yes, you can. We offer gift wrapping and personalized messages on request. Just mention it in the order notes during checkout.
Is it safe to shop on Lazola.in?
Absolutely. Lazola.in uses secure payment gateways and SSL encryption to protect your personal and payment information.
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